Year: 2019

Public Complaints Commission Hosted The First-ever International Ombudsman Expo 2019

The 3-day international event, and first of its kind, was held from 28 to 31 October, 2019 at the Sheraton Hotel Abuja in the Federal Capital Territory of Nigeria. Convened under the theme: Extending the Ombud Frontier: Better Governance, Enhanced Performance, the event brought together over 250 participants representing national and specialty Ombud and grievance handling offices from 38 […]


The Speaker House of Representatives, Rt. Hon. Femi Gbajabiamila has assured the Public Complaints Commission of the preparedness of the House of Representatives to support the Commission to effectively carry out its mandate of redressing all forms of administrative injustices in the country. The Speaker disclosed this on Tuesday while playing host to the Chief […]

Hon. Chille Wanger Igbawua (Chief Commissioner)

Ombudsman Pledges To Treat All Complaints

The newly appointed Chief Commissioner of the Public Complaints Commission, Chille Igbawua said the agency will win back the trust of the people by ensuring that all complaints brought before it are treated with fairness. Speaking yesterday in Abuja during his maiden press briefing, Igbawua said his regime would correct past shortcomings of the commission. […]

Public Complaints Commission Gets New Commissioner

The newly appointed Chief Commissioner of Public Complaint Commission, PCC, Hon. Chile Igbawua, says the Commission under his watch would maintain open door policy and ensure speedy dispensation of justice. Hon. Igbawua made the pledge after his inauguration with other commissioners on Wednesday. He said the Commission may have areas of failure in the past […]

Investigation Techniques In An Ombudsman Institute

Introduction Guideline on Ombudsman investigations The guideline contains information on best practices from ombudsman experience on the receipt of complaints, ombudsman policies and procedures surrounding the receipt of complaints, decisions to investigate them or not, how they are investigated, how the results of those investigations are presented to the complainant, the subject of the investigation, […]

F. N. Emmanuel

Your Quick Intervention Saved Our Lives I write to thank you on behalf of Mrs. Margaret Ugonji, the widow from Obilohia, Umuobiala community in Isuikwuato LGA of Abia State, whose son Okechukwu petitioned your office via SMS on Thursday evening 29th July 2010 to rescue them from two odious persons who wanted to kill them […]

Nkeokelonye Hobis Pius

I write to appreciate your concerted and tireless effort to my reinstatement into my 21 office, National Council for Arts and Culture, Abuja. This has proved to me that you are really in pursuance of your statutory objective of helping the less privileged to get justice. I really commend your efforts and wish that more […]

PCC Chief Assures Of Justice & Prompt Redress Of Complaints

The Hon. Chief Commissioner Public Complaints Commission, Chief Emmanuel Ogbile has assured Nigerians of justice and prompt redress of their complaints as his Commission is fully determined to play its role of redressing injustice and maladministration in Nigeria. Chief Ogbile gave this assurance while participating on a radio programme tagged, Anti-Corruption Hour” of the Radio […]

Reports from the 2013 2nd Annual Seminar

On July 4th,2013 a quality crowd of eminent Nigerians and diplomatic corps converged at the Atiku Abubakar Auditorium of the Shehu Yar’Adua Centre in Abuja for the Second Annual Seminar on The Role of the Public Complaints Commission in a Democratic Nigeriaorganized by the Public Complaints Commission FCT Afam Chukwunwike reports. The Nigerian Ombudsman today […]