Tag: #Ombudsman

SURVEY ON PUBLIC PERCEPTION ON THE IMPACT OF GOVERNMENT PRACTICES IN NIGERIA

The Public Complaints Commission (the Nigeria Ombudsman) has a Social Contract planned to promote good governance in both public and private institutions.   This is achieved through its mandate which provides the enablement to investigate Complaints bothering on any administrative action taken by Government at all levels or Private Institutions with a view to making […]

ADMINISTRATIVE JUSTICE: A NECESSARY INGREDIENT FOR EFFECTIVE SERVICE DELIVERY – PCC

The Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has emphasised the need for best administrative practices in work places to bring about effective and efficient service delivery to the citizenry. The Nigerian Chief Ombudsman made this emphasis today at a one-day Summit aimed at fostering collaboration between PCC and other organizations organised by […]

THE CHIEF OMBUDSMAN OF NIGERIA BECOMES THE NEW DEPUTY SECRETARY GENERAL OF AOMA

The 7th General Assembly of the African Ombudsman and Mediators Association, AOMA has elected the Chief Ombudsman of Nigeria, Hon. ABIMBOLA AYO-YUSUF as the new Deputy Secretary General of the Association. The Honourable Chief Commissioner was before this election the Coordinator of AOMA in the West African Region. A position held by the Commission from […]

ANAMBRA PCC PARTNERS WITH CRITICAL STAKEHOLDERS

The Public Complaints Commission Anambra State Office recognizes the importance of collaboration and synergy and is actively engaged in partnering with others to develop effective and actionable plans towards ensuring excellent and prompt service delivery as well as promoting good governance in the state.Partnership plays a vital role in the success of any business or […]

PCC AT 48; THE CHIEF OMBUDSMAN REELS OUT ACHIEVEMENTS

The Honourable Chief Commissioner of the Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has called on the public and private organizations in the country to see the Commission as a partner committed to ensuring excellent service delivery and promoting good governance. The Chief Commissioner made this call today at a press conference to mark the 48th […]

THE MESSAGE OF THE CHIEF OMBUDSMAN OF NIGERIA, HONOURABLE ABIMBOLA AYO-YUSUF TO MARK THE INTERNATIONAL OMBUDSMAN DAY ON 12TH OCTOBER, 2023.

Today the Nigerian Ombudsman Institution, the Public Complaints Commission joins other countries of the world to mark the fifth annual International Ombudsman Day which comes with a call to all avenues of redress to rededicate themselves to the service of humanity where ever they are. This year’s theme for the celebration which is; ‘Diverse Role, […]

PCC URGES MOBILE NETWORK PROVIDERS TO COMPLY WITH NATIONAL IDENTITY NUMBER POLICY

In view of the recent directive given by the Ministry of Communication and Digital Economy to all network providers to link up subscribers phone lines with their National Identity Number (NIN), the Hon. Chief Commissioner, Public Complaints Commission (PCC), Hon. Abimbola Ayo-Yusuf has urged the telecom providers to fully comply with the policy for effective […]

PRESIDENT BUHARI CONSIDERS PCC FOR WHISTLEBLOWING POLICY MANDATE

President Muhammadu Buhari on Friday gave the hint that the Presidency was considering giving the mandate of implementing the whistleblowing policy to the Public Complaints Commission (PCC). Justifying why PCC is suitable for the assignment, he noted that it already has the mandate of referral of complaints with criminal contents to appropriate law enforcement Agencies […]

PCC MAKES CASE FOR STATES AFFECTED BY FLOOD

The Public Complaints Commission has launched a systemic investigation into the Federal Government’s intervention through the Ecological Project Fund in the States facing ecological challenges. As part of its preliminary investigation, the Management of the Ecological Fund was invited to the Commission for a meeting on Tuesday to explain the disbursement of funds to the […]

PCC RECOVERS ARREARS OF SALARY FOR AN EX-EMPLOYEE

The Honourable Chief Commissioner, Hon. Abimbola Ayo-Yusuf presenting the sum of N100,000 only to a complainant, Mr Shola Olagundoye, being part his payment of 8months salary arrears. The respondent, KYC Interproject Ltd had also promised to pay up the balance by end of the month of November, 2022. On the Honourable Chief Commissioner’s immediate right […]