INVESTIGATION UNITS

Hon. Chille Wanger Igbawua (Chief Commissioner)
Hon. Chille Wanger Igbawua, LL.M, FCIPA
Hon. Chief Commissioner

ABOUT US

The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.

The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.

The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.

The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.

The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation,The Commission is empowered to enforce compliance in order to obtain the necessary information.

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THE 9TH ASSEMBLY PLEDGES TO STRENGTHEN THE NIGERIAN OMBUDSMAN INSTITUTION

The President of the Senate, Ahmed Lawal has assured Public Complaints Commission (PCC) of the readiness of the 9th Assembly to strengthen it for effective discharge of its mandate. Lawal said this while receiving the Honourable Chief Commissioner and other Commissioners who paid him a courtesy visit on Monday in his office at the National […]

HOUSE OF REPRESENTATIVES TO SUPPORT PCC TO FULFILL ITS MANDATE

The Speaker House of Representatives, Rt. Hon. Femi Gbajabiamila has assured the Public Complaints Commission of the preparedness of the House of Representatives to support the Commission to effectively carry out its mandate of redressing all forms of administrative injustices in the country. The Speaker disclosed this on Tuesday while playing host to the Chief […]

Hon. Chille Wanger Igbawua (Chief Commissioner)

Ombudsman Pledges To Treat All Complaints

The newly appointed Chief Commissioner of the Public Complaints Commission, Chille Igbawua said the agency will win back the trust of the people by ensuring that all complaints brought before it are treated with fairness. Speaking yesterday in Abuja during his maiden press briefing, Igbawua said his regime would correct past shortcomings of the commission. […]

Public Complaints Commission Gets New Commissioner

The newly appointed Chief Commissioner of Public Complaint Commission, PCC, Hon. Chile Igbawua, says the Commission under his watch would maintain open door policy and ensure speedy dispensation of justice. Hon. Igbawua made the pledge after his inauguration with other commissioners on Wednesday. He said the Commission may have areas of failure in the past […]