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The Public Complaint Commission

  • We act as the statutory Ombudsman for Nigeria
  • We investigate and conduct research on MDAs, Companies and officials of these bodies
  • We publicize our findings
  • Find out more...

 

Lodging a Complaint is the first process for justice

LODGE A COMPLAINT

 

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Investigation Units

Determined to meet the expectations of the Government, the Public Complaints Commission created Units in the investigation Department, with each of them mandated to carry out and execute specific investigative duties. The units are:

public sector

MDA's

We handle complaints and grievances from employees and consultants of Ministries, Departments and Agencies (MDAs)

private sector

PRIVATE COMPANIES

We deal with complaints lodge against companies and organizations registered and approved in Nigeria by the CAC.

pension

OLD PENSIONS

We are committed to tackling challenges arising from the payment of employees’ pension, benefits and gratuity.

education

SCHOOLS AND EXAMS

We resolve issues faced by students such as non-issuance of certificates, rustication, and complaints against examination bodies such as WAEC, NECO, JAMB

community

COMMUNITIES

Apart from resolving complaints, we strive to educate the rural communities on their rights and to encourage them to report infringements

public sector

BANKING AND FINANCE

We resolve issues faced by Banking and Financial institutions.