PCC ANAMBRA STATE
Hon. Prince Samben NwosuCOURTESY VISIT OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU KSC TO DIRECTOR, STATE SECURITY SERVICES, ANAMBRA STATE.

The Federal Commissioner, Prince Samben Nwosu Ksc started his work in high spirit of integrity by first paying courtesy visit to the State Director of DSS ,Anambra State, Mr. Yusuf Isyiaku . He seeked hands of fellowship and comradeship in actualizing the core and onerous task of delivering good administrative justice and by so doing helping to bring about stability and justice in Anambra State.

Furthermore, The OMBUDSMAN intimated the Director of DSS on the exchange of complaints where some cases lodged before the Commission have a criminal undertone and cannot be handled by it. Consequently, such cases will be referred to DSS and as expected, should be treated with utmost despatch and not to be swept under the carpet. Memorandum of understanding was reached between PCC and DSS.

 

COURTESY VISIT OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU KSC TO THE PRISONS COMPTROLLER,ANAMBRA STATE COMMAND ON THURSDAY 12TH JULY 2018

Federal Commissioner, Prince Ik. Samben Nwosu KSC made a strategic move to synergize with the Controller of Prisons, Anambra State Command, Barr. Emmanuel Anekwe Nwakeze. Prince Samben Nwosu urged the Prisons Comptroller never to hesitate in forwarding complaints to his office most especially as it pertains to injustice of any kind. He reiterated his readiness to fight corruption, social and administrative injustice using his good office as his doors are open for anyone who seeks for justice. The Commissioner pledges his readiness to visit the prisons in the State and to work in partnership with the State Prisons Command. The Prisons Comptroller, Barr. Nwakeze extolled the unequalled magnanimity of the Federal Commissioner in his strive to ensure he works with other arms of government especially the Prisons Command and for the restoration of hope to the average Anambra Workers in fighting injustice & corruption.

 

COURTESY VISIT OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU KSC TO THE COMMANDER 302 ARTILLERY REGIMENT ONITSHA ON FRIDAY 13TH JULY 2018

Memoradum of Understanding for partnership and support was reached with the Army Commander, 302 Artillery Regiment, Onitsha Anambra State , Col. IU Akpan (MSS, FSS, Psc) by the Federal Commissioner, Public Complaints Commission, Anambra State, Prince Ik. Samben Nwosu Ksc.

 

COURTESY VISIT OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU KSC TO THE COMPTROLLER OF IMMIGRATION, ANAMBRA STATE COMMAND ON TUESDAY 10TH JULY, 2018

Federal Commissioner Public Complaints Commission Anambra State, Prince Samben Nwosu KSC, on 10th July, 2018 paid courtesy call to the Comptroller of Immigration Service, Anambra State Command, CIS Miriam A. Audu. During this visit, the Ombudsman, Prince Samben emphasized his readiness to fight social & administrative injustice against Anambrarians most especially the Anambra Workers. He reminded the audience that Public Complaints Commission is just like EFCC and ICPC. The Commissioner also seeked the partnership and support of the Anambra State Immigration Comptroller in his fight against corruption and injustice. CIS Miriam A. Audu, the State Comptroller of Immigration Service in her response, assured the Federal Commissioner of her unwavering support and cooperation. She as well congratulated the Commissioner on his appointment and encouraged him to continue with his good works.

 

COURTESY VISIT OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU KSC TO THE RESIDENT ELECTORAL COMMISSIONER, INDEPENDENT ELECTORAL COMMISSION ANAMBRA STATE ON MONDAY 27TH OF AUGUST, 2018

Prince Samben Nwosu Ksc , Federal Commissioner Public Complaints Commission, Anambra State paid courtesy visit to INEC Resident Electoral Commissioner, Anambra State , Dr. Nkwachukwu Orji. This visit was to build synergy & working relationship with INEC most especially as the 2019 general election was fast approaching, then. The Federal Commissioner emphasized on prompt response from INEC to the Commission on the cases of Public Petitions against them. Prince Samben Nwosu commended Dr. Nkwachukwu, the Anambra INEC REC for his hard works& good Leadership especially in his efforts during the Anambra Gubernatorial elections 2017 which made the election a peaceful & successful one. The OMBUDSMAN requested on behalf of the Commission to always be part of the activities in the electoral processes which will avail the Commission the opportunity to examine various pre-election and post-election complaints and reports which fall outside the purview of the election tribunals and through this way nip certain problems in the bud before they become cancerous.

 

COURTESY VISIT OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU Ksc TO THE COMMISSIONER OF POLICE, ANAMBRA STATE ON 30TH AUGUST, 2018

Federal Commissioner , Public Complaints Commission, Prince Samben Nwosu Ksc in his usual style of building working synergy with Critical Stakeholders paid a courtesy call to the Commissioner of Police, Anambra State, CP Garba Baba Umar, PSc, B.Ed (LA). The Federal Commissioner commended the Police Commissioner for his outstanding performance whose distinct qualities made him a “Pacesetter in the Police Force”. On behalf of the Commission, He requested partnership with the Police Force since there are salient areas where the Commission may be in special need of police services. These include the exchange of complaints where some cases lodged before the Commission have a criminal undertone and cannot be handled by it. Consequently, such cases are referred to the Police force and as expected, should be treated diligently. Another area was in the aspect of summons where the Commission may recourse to the service or intervention of the NPF in producing some recalcitrant witnesses for timely resolution of matters brought before it. The CP in his response described Public Complaints Commission as “Police policing the Police and Nigerian Citizens”. He assured the Federal Commissioner of his readiness to work with the Commission in fighting administrative & social injustice against the oppressed as requested.

 

COURTESY VISIT OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU Ksc TO THE SECTOR COMMANDER, FEDERAL ROAD SAFETY COMMISSION, ANAMBRA STATE ON FRIDAY 1ST JUNE, 2018
The Hon. Federal Commissioner, Prince Samben Nwosu Ksc, made a landmark achievement as Memorandum of Understanding was reached with the Sector Commander, Federal Road Safety Corps Anambra State, Core Commander Sunday M. Ajayi. The Federal Road Safety Commander pledged his support to the Commission through several partnership programs with PCC and commended the Commissioner for his readiness to give the commission the facelift it deserves.

 

COURTESY VISIT OF MANAGEMENT OF MTN NIGERIA TO THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSION, ANAMBRA STATE , PRINCE SAMBEN NWOSU Ksc.

The MTN Management Staff, Mr Emeka Aririele, Zonal Manager of MTN (Awka and Owerri) and Mr Efosa Omokaro, the Marketing Manager in the zone paid a courtesy call to the Honourable Federal Commisioner , Public Complaints Commission Anambra State, Prince Samben Nwosu Ksc. On welcoming, the Management Staff of MTN, Public Complaints Commission (PCC) through the Federal Commissioner called on Telecommunication giant, not to ignore customers’ complaints about its services but should treat them with despatch. Prince Samben Nwosu said the PCC would enable MTN resolve matters which were within its capacity but will not be hesitant to ensure that grouses of Nigerians about the company were addressed. He commended the officials for their visit and noted that there was need for them to build a synergy that will enhance customer satisfaction and also help them achieve their organizational goals. He said MTN should partner PCC towards actualizing its ombudsman role of delivering good administrative justice and social stability in the country. “There are areas we can put our partnership to work, these include exchange of complaints which are lodged with the commission but have peculiar undertone, he said. Responding, Mr. Aririele said MTN will continue to deliver services according to best international practices adding that customer satisfaction was a priority for the company. He said the partnership request of PCC fell within the company’s CSR span and that he would report to the board for necessary decision and action

 

ON-THE-SPOT INVESTIGATION OF THE ANAMBRA INEC OFFICE FIRE OUTBREAK BY THE FEDERAL COMMISSIONER , PUBLIC COMPLAINTS COMMISSION , PRINCE SAMBEN NWOSU Ksc ON 13TH FEBRUARY, 2019

On 13th February 2019, the Federal Commissioner Public Complaints Commission, Anambra State made an on the spot investigation at the Anambra INEC Office where there was fire outbreak on 12th February, 2019. The OMBUDSMAN was welcomed on arrival with his investigation team by the Anambra INEC Resident Electoral Commissioner, Dr. Nkwachukwu Orji Prince Samben Nwosu enquired the cause of the inferno of which the INEC REC explained that the fire outbreak started around 2:11pm while he was in a crucial meeting with stakeholders while the second fire outbreak occured around 10:50 pm. The fire burnt down election Materials especially the smart card readers which were inside two 40feet containers. The burnt smart card readers which were set to be used for election were 4,695 and 1,118 which were kept for reserve. Dr. Orji said that the cause of the fire incident was an electrical fault from the Air Conditioners in the said 40 feet containers. The OMBUDSMAN asked if the election would still hold in Anambra with the incident on ground and how credible would it be if at all it will hold. Dr. Orji was able to convince the Federal Commissioner that there is no cause for alarm since election will still hold. He said that smart card readers will come from the reserves from different States of the Federation of which most of them have already arrived and are being configured for optimum performance while the remaining ones are being expected from Abuja. He assured the OMBUDSMAN that the card readers will function effectively and that eligible voters should come out en masse to cast their votes. Prince Samben, while commiserating with INEC, appealed to the INEC REC to be vigilant so as to fore-stall future occurrence and ensure that there’s transparency in the forthcoming election. It is noteworthy that this on the spot investigation of the OMBUDSMAN is to ensure that there is credibility in the forthcoming election which has gone a long way to douse the political tension in the State since this accidental fire outbreak.

 

HON. FEDERAL COMMISSIONER PUBLIC COMPLAINTS COMMISSION ANAMBRA STATE, PRINCE SAMBEN NWOSU Ksc FINALLY RESOLVED THE PROTRACTED AGBO-EDO MOTOR SPARE PARTS ASSOCIATION ELECTION CRISES IN A CASE CONFERENCE BETWEEN THE CONFLICTING PARTIES IN THE ASSOCIATION ON 14th NOVEMBER, 2018 The protracted crisis that scuttled the election of Agbo Edo Motor Spare Parts Association, Nnewi has been amicably resolved by the Hon. Federal Commissioner, Public Complaints Commission Awka, Anambra State, Prince Samben Nwosu. Following a letter of complaints dated 31st October, 2018 lodged with the Commission on the election into Executive Offices of Agbo Edo Motor Spare Parts Dealers Association by Ogbuehi Alphonsus Ohazulike, Chairman Board of Trustees and the Patrons of Agbo-Edo Motor Spare Parts Dealers Association, Nnewi over their election. The Commission convened a case conference on the matter today, Wednesday 14th Nov. 2018 with Representatives of the parties, DSS and Media in attendance at the Head Office of Public Complaints Commission Awka, Anambra State. Some far reaching resolutions aimed at restoring peace to the Association were taken by the Federal Commissioner, Prince Samben Nwosu. Part of the resolutions is setting up a new electoral Committee to conduct election into various offices of the Association on 13th December 2018 with the following Members: 1). Hon. Federal Commissioner, Public Complaints Commission (C’ttee Chairman) 2). Director or Rep of DSS, Anambra State 3). Transition Chairman, Nnewi North LGA 4).Hon. Commissioner, Trade, Commerce, Market & Wealth Creation, Anambra State. 5).Chairman, Agbo-Edo Spare Parts Dealers Association 6).Chairman, BOTs, Agbo-Edo Spare Parts Dealers Association 7). Patrons, Agbo-Edo Spare Parts . 8). Chairman, ASMATA, Anambra State 9).Chairman, Nnewi Market Traders Association, Anambra State. The Inaugural meeting of the electoral Committee was scheduled to hold on Thurs, 15th Nov. 2018 Venue : Nnewi North LGA, Secretariat Time: 3pm prompt.

 

RESOLVED CASES SINCE THE ASSUMPTION OF OFFICE OF THE HONOURABLE FEDERAL COMMISSIONER, PUBLIC COMPLAINTS COMMISSSION ANAMBRA STATE, PRINCE SAMBEN NWOSU Ksc

The Honourable Federal Commissioner, Prince Samben Nwosu since assumption of office has officially received several complaints which most of them have been amicably resolved. Many pending cases were inherited by his administration of which almost all of them have also been resolved and justice took its course. Notable among these resolved cases was the reinstatement of the Auditor, Anambra State University Teaching Hospital Amaku, Awka Anmbra State who was unjustly relieved of her job which through the timely intervention of the indefatigable OMBUDSMAN, Prince Samben Nwosu was successfully reinstated and justice prevailed.

BELOW ARE SUMMARY OF SOME OF THE RESOLVED CASES

S/NNAME OF COMPLAINANTCASE FILE NO.DATE RECEIVEDSUBJECT MATTER/RESPONDENTDATE CLOSEDREMARKS
1A.N.N. Akonanya EsqPCC/AN/2018/C.274011/05/2018How the baby (boy) came about and the application to adopt the child24/8/2018Matter is outside PCC’s term
2Emmanuel Ikechukwu MoorePCC/AN/2018/C.27007/3/2018Complaint against shady handling of criminal offence by the Police: Appeal for the intervention of PCC24/9/2018Matter is outside our terms of reference being criminal in nature and same transferred to the Police
3Osefo Azubuike KennethPCC/AN/2018/C.274814/6/2018Forgery of my signature24/9/2018Matter was transferred to the Police for being outside our terms of reference and bordering on criminality
4Umeasor Bonaventure E.PCC/AN/2018/C.274110/5/2018Denial of my right to a letter of non-indebtedness24/8/2018The letter of non-indebtedness requested by the petitioner was issued to him following our intervention. Matter was satisfactorily resolved.
5Chinwuko RoselinePCC/AN/2017/C.485519/4/2017Complaint against 2 months quit notice from Mr Victor Nwogbu of No. 50 Ifite Rd by Dominion Junction24/8/2018Matter was resolved satisfactorily following Commission’s intervention.
6Alloy Ndubuisi
Udeh
PCC/AN/2014/C.33027/2/2014A cry for help, they are merciless to us, we are desperately suffering, we are dying24/9/2018Matter was transferred to PCC Bauchi on ground of proximity.
7Ajiachukwuike K. IgwekanaPCC/AN/2018/C.27103/4/2018Report of the disingenuous, inability and inconsequent character of your staff (Mr Samuel Joseph Mbonu)24/9/2018Matter was successfully resolved with the petitioner writing a letter of appreciation to the Commission
8Ezemenari
Nzube
PCC/AN/2018/C.27443/4/2018Breach of contract and damages to my vehicle by Crystal Limited24/8/2018Matter was resolved amicably following PCC’s intervention; the damaged vehicle was repaired by the respondent.
9Godwin T. AbomobiPCC/AN/2017/C.816315/11/2017Threat to life24/7/2018Being a criminal matter, it was referred to the Police and the complainant confirmed its resolution.
10Prof. Ogu O.C. & 6 othersPCC/AN/2016/C.1177-118213/4/2016Appeal to prevail on EEDC to stop sending arbitrary bills and not to disconnect us24/8/2018Matter was resolved successfully following EEDC restoration of power to petitioners and stoppage of arbitrary bills.
11Okafor Chinwe & 2 othersPCC/AN/2016/C.1409-14119/8/2016Non-payment of four months and two months’ salary arrears of 2014 against ASUBEB24/8/2018Petitioners were paid the entitlements hence the closure of the matter at our end.
12Nzenwah Emma OgbennaPCC/AN/2011/C.58814/9/2011Non-payment of 11 months pension into my account No UBA No: 0339052001367128/9/2018Matter was successfully resolved as petitioner confirmed payment of the entitlements owed.
13Mr D.O. NdupuechiPCC/AN/2014/C.352517/4/2014Appeal for intervention in the impasse in respect of Allocation of Plot 18 Awka industrial layout24/7/2018A ruling delivered on the matter making the last stage of action on any case file.
14Ifeanyi OkochaPCC/AN/2013/C.304222/7/2013Unlawful seizure of One Million, eight hundred thousand naira of one Mr Silver24/8/2018Matter was transferred to our sister office in Lagos for investigation
15Charles Azodo& 170 othersPCC/AN/2014/C.3253-327026/3/2014Non-payment of salary by the proprietor of Start right Nursery & Primary School24/9/2018Matter was closed due to apparent lack of interest on the part of the petitioner
16Dingwoke BenedictPCC/AN/2016/C.11726/4/2016Non-payment of my severance benefits by the Bureau of Public Enterprise B.P.E.24/7/2018Following petitioner’s acknowledgement of receipt of the entitlements, the matter was closed
17Odenigbo EdwinPCC/AN/2016/C.118312/4/2016Non-payment salaries against Federal Ministry of Labour and Employment24/7/2018Matter was satisfactorily resolved as petitioner was paid his entitlement following our intervention.
18Ekon Aniekpe
Anietie
PCC/AN/2013/C.21066/5/2013Complaint on Non-payment of February state allowance against PPSSC Awka24/9/2018Complainant was paid following our intervention. Matter resolved amicably.
19Mr Emelie EzeokePCC/AN/2013/C.41807/10/2013Debt recovery from MrChinenye Ihuakachi, Shop 115 Importers line, main mkt, Onitsha24/8/2018Complainant requested for the closure of the matter to allow him dialogue with the respondent for amicable resolution
20Lady Perpetua N. EzeOkaforPCC/AN/2018/C.271518/4/2018Notification of protracted intimidation, character assassination, threat to life and appeal to call to order against one Mr Sunday Ezeonwu24/8/2018Matter was closed due to this criminal nature. Petitioner was advised accordingly.
21Nwobu Chris U.PCC/AN/2015/C.613722/7/2015Refusal to effect my change of contract address by CONOIL OF NIG PLC24/7/2018Matter was closed following petitioner’s refusal to supply information required for the investigation of the matter.
22R.C.I. IgbomojiPCC/AN/2017/C.648412/5/2017Petition against the Police of the Criminal Investigation Department Strategy, Calabar24/8/2018Matter was transferred to PCC Calabar on grounds of proximity
23Nwanji
Ifeoma (Mrs)
PCC/AN/2018/C.0517/1/2018Complaint against my husband24/9/2018Matter was resolved amicably.
24Mrs Rose OnwubikoPCC/AN/2018/C.270328/3/2018Trespass on my land23/5/2018Matter closed for being outside our terms of reference.
25Adaorah
Chid
PCC/AN/2018/C.28117/8/2018Request to help retrieve my withheld Int’l passport24/8/2018Case file consolidated with a similar case file in the office.
26Ofoegbu BlessingPCC/AN/2018/C.27508/6/2018Application for appeal to save my soul24/8/2018Petitioner was advised to channel the complaint to the appropriate authority as it is outside our terms of reference.
27Eze Ifeanyi CyprainPCC/AN/2016/C.11705/4/ 2016Letter of complaint against AIMS Asset Management ENT (RC605876)20/5/2018The matter was closed following our discovery that the office complained against does not exist any longer.
28Engr. H.W.
Onyemena & 28 others
PCC/AN/2015/C.7304-733223/10/2015Appeal for payment of arrears of salary by Federal Polytechnic Oko24/7/2018Ruling delivered on the case

CONTACT US

Anambra State Public Complaints Office Complex, Awka
Beside Government House, Enugu-Onitsha Expressway, Awka,
Anambra State.

Email: anambra@pcc.gov.ng

Contact Phone Numbers: 09069754084, 08187946014

AREA OFFICES

AGUATA LOCAL GOVT., AREA OFFICE Address:
Inside, LGA Secretariat Building,
Ekwuluobia, Anambra State.
Tel: 09069754084, 08187946014

IDEMILI NORTH LOCAL GOVT, AREA OFFICE Address:
Under Health Environmental Office,
LGA Secretariat Ogidi, Anambra State
Tel: 09069754084, 08187946014

OYI LOCAL GOVT, AREA OFFICE Address:
Behind SSS Office/ Magistrate Court II,
LGA Secretariat Nteje, Anambra State
Tel: 09069754084, 08187946014

NNEWI NORTH LOCAL GOVT, AREA OFFICE Address:
Behind Health Office, LGA Secretariat Nnewi,
Anambra State.
Tel: 09069754084, 08187946014

ONITSHA NORTH LOCAL GOVT, AREA OFFICE Address:
Opposite Counselor’s Office (2nd Floor) ,
LGA Secretariat, Onitsha, Anambra State.
Tel: 09069754084, 08187946014

NNEWI SOUTH LOCAL GOVT, AREA OFFICE Address:
Adjacent, Local Govt Chairman’s Office,
LGA Secretariat Ukpor, Anambra State.
Tel: 09069754084, 08187946014.

IDEMILI SOUTH LOCAL GOVT, AREA OFFICE Address:
Civil Defence Block,
LGA Secretariat, Ojoto,
Anambra State.
Tel: 09069754084, 08187946014.

NJIKOKA LOCAL GOVT, AREA OFFICE Address:
Beside Marriage Registry, LGA Secretariat,
Abagana, Anambra State.
Tel: 09069754084, 08187946014