Public Complaints Commission
The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.
The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.
The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.
The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.
The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.
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- News & Publications
PCC FC POISED TO QUALIFYING TO THE PLAYOFFS OF THE NATIONAL LEAGUE
The Public Complaints Commission Football Club ( PCC FC) is looking good to qualifying to the playoffs to the Nigeria National League (NNL). The Nigeria National League is the next stage of competition after the Nation Wide League which is a second tier of the Nigeria Professional League that the PCC FC is participating in. […]
PCC MAKES CASE FOR INMATES IN CORRECTIONAL CENTRES
The Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has stressed the need for the Government to create and maintain a conducive environment for inmates in Nigeria correctional centres. The Nigeria Chief Ombudsman gave this charge today in his opening remark at a town hall meeting on systemic and proactive investigation into welfare of […]
EBONYI STATE PCC RECOVERS OVER #800,000, BRAND NEW FRIDGE FOR COMPLAINANTS
The Ebonyi State office of the Public Complaints Commission has recovered the sum of Eight Hundred and Sixty Nine Thousand Naira (#869,000) for a Complainant, Mrs Nwunwa Mary. The said amount was recovered from the Respondent who had a business deal with her but failed to pay and through the Commission. Similarly, the Commission also […]
UNIVERSITY OF LAGOS LAW DEPARTMENT ENGAGE PCC ON THE OPERATION OF THE COMMISSION
The Honourable Commissioner, Public Complaints Commission, Lagos State, Hon. Hafeez Adekunle Odunewu was guest at the University of Lagos for an interactive session with students of the Faculty of Law. The session, organised for the Year 2 Law students centred on the operations of the Commission in offering administrative remedies to complaints lodged by citizens. […]