INVESTIGATION UNITS
Public Complaints Commission
ABOUT US
The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.
The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.
The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.
The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.
The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.
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RESOLUTION OF COMPLAINT
The Director of Enforcement Unit of the Public Complaints Commission, Mal. Isa Abubakar presents a cheque of N742,000.00 to Mr. Okafor Peter, a Complainant, being the second installment paid for undelivered house by the Respondent, Good Homes Development Company Limited. The Commission had earlier recovered the sum of N1,000,000.00 out of the total sum of […]
THE CHIEF OMBUDSMAN OF NIGERIA BECOMES THE NEW DEPUTY SECRETARY GENERAL OF AOMA
The 7th General Assembly of the African Ombudsman and Mediators Association, AOMA has elected the Chief Ombudsman of Nigeria, Hon. ABIMBOLA AYO-YUSUF as the new Deputy Secretary General of the Association. The Honourable Chief Commissioner was before this election the Coordinator of AOMA in the West African Region. A position held by the Commission from […]
PCC CHIEFTAIN REITERATES HIS COMMITMENT TO ENSURE INTEGRITY IN DOING BUSINESSES
The Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has reiterates the commitment of the Commission to ensure integrity in the conduct of businesses in the public and private organizations . He stated this today when the members of the Committed Advocates of Integrity Initiative , CADII , and the Convener of National Integrity […]
PCC COLLABORATES WITH EFCC TO FIGHT CORRUPTION
The Public Complaints Commission has moved to join efforts with the Economic and Financial Crime Commission, EFCC to fight corruption in the country. The Honourable Chief Commissioner of the PCC, Hon. Abimbola Ayo-Yusuf was in the Office of the Chairman of the EFCC today to strengthen the partnership that will enable both organizations to work […]