INVESTIGATION UNITS
ABOUT US
The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.
The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.
The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.
The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.
The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.
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PCC HONOURABLE CHIEF COMMISSIONER URGES UNION MEMBERS TO EMBRACE PEACEFUL DIALOGUE
The Honourable Chief Commissioner (HCC), Public Complaints Commission (PCC), Honourable Bashir Abubakar MFR, has urged all Union leaders and members alike in the Commission to always embrace mutual dialogue as best option in the settlement of industrial crises at all times. The Honourable Chief Commissioner made this known on Wednesday, when the Parliamentary Staff Association […]
CENTRE FOR MEDIA ,POLICY AND ACCOUNTABILITY (CMPA) SEEKS COLLABORATION WITH PCC
The Honourable Chief Commissioner, Public Complaints Commission (PCC), Honourable Bashir Abubakar MFR, has promised to work closely with the Centre for Media, Policy and Accountability (CMPA) in the discharge of its statutory Mandate. The Honourable Chief Commissioner made this disclosure yesterday during a working visit by the CMPA entourage which was ably led by the […]
PCC CHIEF COMMISSIONER, ABUBAKAR, VISITS KENYAN OMBUDSMAN, SEEKS CLOSER TIES
The Honourable Chief Commissioner of the Public Complaints Commission (PCC), Honourable Bashir Abubakar, MFR, on Monday met with the leadership of Kenya’s Commission on Administrative Justice (CAJ) in Nairobi. The Chief Commissioner who was received by the CAJ Vice Chairperson and Access to Information Commissioner, Mrs. Dorothy Jemator, on behalf of the Chairman Mr. Charles […]
HONOURABLE BASHIR ABUBAKAR MFR, NIGERIAN OMBUDSMAN PROPOSED FOR A GLOBAL UNIFORM OF IDENTITY FOR OMBUDSMAN INSTITUTIONS
Members of the African Ombudsmen and Mediators Association (AOMA) held the 30th Executive Committee Meeting in Luanda, Angola on 24th April,2025 to discuss various matters of the Organization. The morning session was a lecture on past, present and future of AOMA by Professor Victor Ayeni. In her message, the AOMA President and Ombudsman of Angola, […]