Author: ombudsman

HON.CHILLE W. IGBAWUA ROLLS OUT HIS ACHIEVEMENTS

Hon. Chille Igbawua has rolled out his achievements since resumption of Office in 2018 as the Hon. Chief Commissioner of the Public Complaints Commission. While speaking to the Press in Abuja, he mentioned the following as part of the achievements among others; Repositioned the Commission to enable it work effectively in receiving and redressing complaints. […]

FCT MINISTER ASSURES PUBLIC COMPLAINTS COMMISSION OF CONTINUED SUPPORT

The Minister of the Federal Capital Territory Mohammad Musa Bello has assured the Public Complaints Commission of the support of the Federal Capital Territory administration to enable the Commission faithful its mandate of stamping out administrative injustice in the Country. The Minister gave the assurance when he received the Honourable Chief Commissioner of the Public […]

PCC COMMENDS PRESIDENTS BUHARI FOR IMPROVED BUDGETARY ALLOCATION

The Honourable Chief Commissioner of the Public Complaints Commissioner, Hon. Chille W. Igbawua has commended President Muhammadu Buhari and the entire leadership of the National Assembly for increasing the Commission’s budgetary allocations for the year 2021. Hon. Chille Igbawua made the commendation during a Press conference on the 14th of February 2021 at the Commission’s […]

THE CHIEF COMMISSIONER URGES NIGERIANS TO SPEAK UP WHEN THEIR RIGHTS ARE INFRINGED UPON

The Chief Ombudsman of the Federation, Hon. Chille Igbawua has urged the members of the public to always speak up when their rights are infringed upon. He further stated that Public complaints commission, the Nigeria Ombudsman Institution is ready to collaborate with the relevant organizations to end any form of injustice. This position was made […]

HOUSE OF REPRESENTATIVES TO SUPPORT PCC TO FULFILL ITS MANDATE

The Speaker House of Representatives, Rt. Hon. Femi Gbajabiamila has assured the Public Complaints Commission of the preparedness of the House of Representatives to support the Commission to effectively carry out its mandate of redressing all forms of administrative injustices in the country. The Speaker disclosed this on Tuesday while playing host to the Chief […]

Hon. Chille Wanger Igbawua (Chief Commissioner)

Ombudsman Pledges To Treat All Complaints

The newly appointed Chief Commissioner of the Public Complaints Commission, Chille Igbawua said the agency will win back the trust of the people by ensuring that all complaints brought before it are treated with fairness. Speaking yesterday in Abuja during his maiden press briefing, Igbawua said his regime would correct past shortcomings of the commission. […]

Public Complaints Commission Gets New Commissioner

The newly appointed Chief Commissioner of Public Complaint Commission, PCC, Hon. Chile Igbawua, says the Commission under his watch would maintain open door policy and ensure speedy dispensation of justice. Hon. Igbawua made the pledge after his inauguration with other commissioners on Wednesday. He said the Commission may have areas of failure in the past […]

Investigation Techniques In An Ombudsman Institute

Introduction Guideline on Ombudsman investigations The guideline contains information on best practices from ombudsman experience on the receipt of complaints, ombudsman policies and procedures surrounding the receipt of complaints, decisions to investigate them or not, how they are investigated, how the results of those investigations are presented to the complainant, the subject of the investigation, […]

F. N. Emmanuel

Your Quick Intervention Saved Our Lives I write to thank you on behalf of Mrs. Margaret Ugonji, the widow from Obilohia, Umuobiala community in Isuikwuato LGA of Abia State, whose son Okechukwu petitioned your office via SMS on Thursday evening 29th July 2010 to rescue them from two odious persons who wanted to kill them […]

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