February 17 2019 0Comment

PCC Chief Assures Of Justice & Prompt Redress Of Complaints

The Hon. Chief Commissioner Public Complaints Commission, Chief Emmanuel Ogbile has assured Nigerians of justice and prompt redress of their complaints as his Commission is fully determined to play its role of redressing injustice and maladministration in Nigeria. Chief Ogbile gave this assurance while participating on a radio programme tagged, Anti-Corruption Hour” of the Radio Nigeria recently. While responding to questions on the programme, the Hon. Chief Commissioner said his Commission had impacted positively on governance through the redress of administrative injustices and embarking on proactive systemic review of government agencies.

Chief Ogbile stated further that there is a new face of Public Complaints Commission now as it is being rebranded and re-positioned to meet the yearnings of the people. He stressed that the new Public Complaints Commission under his leadership is poised to take its fight against administrative injustice and corruption to a high level through proactive systemic review and massive public enlightenment.

Similarly, the Hon. Chief Commissioner Public Complaints Commission, Chief Emmanuel Ogbile and his team of Commissioners have effected progressive changes that would reposition the Commission to effectively perform its statutory function of getting redress for the public against administrative and social injustices.

This was announced by Chief Ogbile recently when he met with the staff of the Commission at an end of year interactive session to review the activities of the Commission in the year 2015. He told the staff that when he was appointed as the Chief Commissioner in April 2015, his desire was to make the Commission better than he met it. He reiterated that the Commission would serve the society in an improved capacity with the restructuring.

The highlight of the changes in the administrative machinery of the Commission includes the appointment of Alhaji Mohammed Abba Aliyu as the Coordinating Director, who, as the position implies, is the administrative head of the Commissions bureaucracy. This replaces the erstwhile position of the Secretary of the Commission. In addition, three Directors were moved to the Headquarters to join the existing ones and deployed as follows; Dr. Francis Onome Otobo, Director of Administration, Mrs. Falilat Madaki, Director, Special Duties, Mrs. Evelyn Uma, Director Planning Research and Statistics, Barr. Bala Abdulsalam, Director, Public Sector Investigation, Mr. David Shagba, Director, Private Sector Investigation, Mr. Pikolo Durojaiye, Director, Corporate Services and Procurement and Barr. Dare Funsho Samuel, Head Legal Services. Meanwhile, Ms. Modupe Kolawole also emerged as the new image maker of the Commission in her capacity as Director Public Relations.

The changes have begun to manifest in some renovations and infrastructural facelifts currently going on at the Commission. Staffs who were interviewed commended the Chief Commissioner and his team of Commissioners for their vision and bold steps in trying to reposition the Commission. They were optimistic that the wind of change will take the Commission to greater heights.

The Public Complaints Commission was established in 1975 by Decree 31 now CAP. 37 LFN 2004 to receive and resolve complaints from members of the public whose rights have been infringed upon by the actions or inaction’s of the Federal, State and Local Governments and their officers as well as any company incorporated under the Company and Allied Matters Act, whether owned by government or private individuals. The Public Complaints Commission is the machinery for the control of administrative excesses (non adherence to procedures or abuse of law). It is an organ of government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice. It can also on its own initiate investigation into some actions and activities of government agencies that are offensive or inimical to public interests.

Modupe Kolawole (Ms)


Public Relations Public Complaints Commission


25, Agunyi Ironsi Way,

Maitama, Abuja


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