INVESTIGATION UNITS

Hon. Abimbola Ayo-Yusuf
Hon. Abimbola Ayo-Yusuf Honorable Chief Commissioner 

Public Complaints Commission

ABOUT US

The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.

The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.

The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.

The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.

The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.

 

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PCC EMBARKS ON NATIONWIDE INTENSIVE TRAINING FOR STAFF IN ALL ITS 36 STATE OFFICES

In a bid to enhance staff capabilities and align with international best practices, the Public Complaints Commission has commenced a nationwide training program for all its staff nationwide. The training which began on the 13th of May, 2024, saw enthusiastic participation from employees at levels 8 to 15, with staff from all 36 states converging […]

FCT COMPLAINTS COMMISSIONER, DALHATU INTERVENES IN FARMERS-HERDERS DISPUTE IN BWARI AREA COUNCIL

The Federal Capital Territory’s Commissioner of the Public Complaints Commission FCT,Nigeria., Comrade Dalhatu Ezekiel Musa, on Tuesday met with leaders of Kawu ward in Bwari Area Council during an on-the-spot investigation. The investigation is part of ongoing efforts to resolve the conflict between indigenous farmers and herders in the council. Joining the Commissioner were representatives […]

NULGE Ilesha East Applauds Public Complaints Commission, Osun State for Relief from Crippling 450 Million Naira Debt

The Nigerian Union of Local Government Employees (NULGE), Ilesha East branch, recently held a ceremony overflowing with gratitude to acknowledge the Public Complaints Commission (PCC), Osun State, for their instrumental role in alleviating the branch’s significant debt burden. On May 16th, 2024, at the PCC’s State Headquarters, NULGE leadership expressed their sincere appreciation for the […]

ADMINISTRATIVE JUSTICE: A NECESSARY INGREDIENT FOR EFFECTIVE SERVICE DELIVERY – PCC

The Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has emphasised the need for best administrative practices in work places to bring about effective and efficient service delivery to the citizenry. The Nigerian Chief Ombudsman made this emphasis today at a one-day Summit aimed at fostering collaboration between PCC and other organizations organised by […]