Hon. Abimbola Ayo-Yusuf
Hon. Abimbola Ayo-Yusuf Honorable Chief Commissioner 

Public Complaints Commission


The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.

The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.

The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.

The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.

The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.


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The Honourable Federal Commissioner, Hon. Abubakar B. Jijiwa MFR on wednesday 17th January 2023 recommended that MTN should pay a Complainant his rent that has accrued for some years. The Honourable Commissioner gave this directive while presiding over a Case Conference on a complaint on non-payment of rent by MTN on a land leased to […]

PCC Director of PRS/ICT Bows out of Service

It was celebration time filled with mixed feelings at the Headquarters of the Public Complaints Commission as management and Staff rolled out drums to celebrate the Director, Planning, Research and Statistics and the ICT, Alhaji Aliyu Nuhu Kaura-Sanni who was retiring after putting in the mandatory 35 years of service. In his opening remarks, the […]


In their tireless efforts at bringing succour to the mistreated in the society, the Abia State office of the Commission successfully handled a pathetic case of breach of contract as presented by Mrs. Stella Uzodinma against Mrs. Ucheoma Asiegbu , the Head , Child Welfare office, Aba. The Complainant in her petition captioned and dated […]

Hon Chief Commissioner Urges Staff to be Proactive as the Commission Induct New Staff

The Honourable Chief Commissioner, Public Complaints Commission (PCC), Hon. Abimbola Ayo-Yusuf has urged the Staff of the Commission to be proactive in the discharge of their duties as this will bring the desired change the Commission. The Chief Commissioner made this known at the induction ceremony of the newly employed Staff of the Commission in […]