INVESTIGATION UNITS
Public Complaints Commission
ABOUT US
The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.
The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.
The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.
The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.
The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.
- All
- News & Publications
PCC Present Paper at the Stakeholders Meeting of PCRC Surulere
The Lagos State Office of the Public Complaints Commission (PCC) participated in the September 2024 Division Stakeholders meeting of the Police Community Relations Committee (PCRC), Surulere Local Government. The monthly meeting tagged: The Role of Corporate Organizations and Individuals to Community Safety and Development, took place at the Bode Thomas Police Station in the Local […]
Public Complaints Commission Conducts On-The-Spot Visit to Osun State Ministry of Women , Children and Social Affairs
In furtherance of its mandate to ensure administrative justice and transparency, the Public Complaints Commission (PCC) conducted an on-the-spot visit to the Osun State Ministry of Women, Children and Social Affairs. The visit directed by the Osun State Director of Investigation Mr Mewase Vincent , aimed to monitor the ministry’s compliance with several complaints transferred […]
SURVEY ON PUBLIC PERCEPTION ON THE IMPACT OF GOVERNMENT PRACTICES IN NIGERIA
The Public Complaints Commission (the Nigeria Ombudsman) has a Social Contract planned to promote good governance in both public and private institutions. This is achieved through its mandate which provides the enablement to investigate Complaints bothering on any administrative action taken by Government at all levels or Private Institutions with a view to making […]
Public Complaints Commission Osun State Resolve Patent Medicine Dealers’ Conflict
In a jaw-dropping turn of events, the Public Complaints Commission (PCC) Osun State has successfully resolved a long-standing, intractable conflict between the Nigerian Association of Patent and Proprietary Medicine Dealers (NAPPMED) and the Independent Patent Medicine Dealers Association (IPMDA). This dispute had defied resolution for three years, despite attempts at mediation in the king’s palace […]