INVESTIGATION UNITS

Hon. Bashir Abubakar, MFR

ABOUT US

The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.

The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.

The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.

The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.

The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.

 

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PUBLIC COMPLAINTS COMMISSION TOP ECHELON HOLDS PLENARY

The Honourable Chief Commissioner, Honourable Bashir Abubakar, MFR alongside the 36 Federal Commissioners representing the 36 states of the Federation including the Federal Capital Territory (FCT) recently had a 2- day plenary sessions to review performance and to set workable agenda in the years ahead. Presiding during the 2-day plenary sessions, the Honourable Chief Commissioner, […]

PCC, PTAD Collaborates to Enhance Welfare of Retirees

The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Ms. Tolulope A. Odunaiya, alongside her management team paid a working visit to the Honourable Chief Commissioner of the Public Complaints Commission (PCC), Honourable Bashir Abubakar, MFR. at the Commission’s headquarters today in Abuja. The visit which was aimed to deepen collaboration between both Agencies […]

PUBLIC COMPLAINTS COMMISSION CROSS RIVER STATE INITIATES A COLLABORATIVE DRIVE TO COLLEGE OF EDUCATION, AKAMKPA, UNIVERSITY OF CALABAR TEACHING HOSPITAL ( UCTH) AND THE NIGERIAN NAVY SHIP(NNS) VICTORY, CALABAR

On Thursday, November, 21st,2024, the Honorable Federal Commissioner Public Complaints Commission(PCC) Cross River State, Elder Owa Egbara Owa, PhD made a significant progress in his collaborative drive, visiting the Provost College of Education, Akamkpa, the Chief Medical Director University of Calabar Teaching Hospital( UCTH) and the Commondor Nigeria Navy Ship( NNS) Victory in their offices. […]

PUBLIC COMPLAINTS COMMISSION CHIEF COMMISSIONER VOWS TO REPOSITION THE COMMISSION AS HE RECEIVES HOUSE COMMITTEE ON PUBLIC PETITION

The Honourable Chief Commissioner (HCC), Public Complaints Commission, Hon. Bashir Abubakar, MFR has promised to reposition the Commission for effective delivery if given the necessary support. The HCC stated this while receiving the House Committee on Public Petition, Ethics and Privileges ably led by its Chairman, Hon. Mike Etaba who have come on an oversight […]