INVESTIGATION UNITS
Public Complaints Commission
ABOUT US
The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.
The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.
The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.
The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.
The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.
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- News & Publications
PUBLIC COMPLAINTS COMMISSION CHIEF COMMISSIONER VOWS TO REPOSITION THE COMMISSION AS HE RECEIVES HOUSE COMMITTEE ON PUBLIC PETITION
The Honourable Chief Commissioner (HCC), Public Complaints Commission, Hon. Bashir Abubakar, MFR has promised to reposition the Commission for effective delivery if given the necessary support. The HCC stated this while receiving the House Committee on Public Petition, Ethics and Privileges ably led by its Chairman, Hon. Mike Etaba who have come on an oversight […]
PUBLIC COMPLAINTS COMMISSION, CROSS RIVER STATE PAID A COURTESY CALL ON THE COMMISSIONER OF POLICE, IN THE STATE POLICE COMMAND
On Tuesday November 12, 2024, Dr. Owa Egbara Owa, Honorable Federal Commissioner Public Complaints Commission, Cross River State along with his team, paid a courtesy call on Mr. Gyogon Augustine Grimah, the Commissioner of Police in the State Police Command. The visit aimed to promote collaboration between the Commission and the Nigerian Police, particularly in […]
ABIA OMBUDSMAN TO COLLABORATE WITH NOA TO FOSTER SOCIAL JUSTICE AND EQUALITY
In his collaborative effort, the Public Complaints Commission, Abia State boss , Hon. Madukwe E. E. Ukaegbu and his dedicated team embarked on a familiarization visit at the office of Mrs. Iroha Regina , the State Director of National Orientation Agency, Abia State. The seemingly casual courtesy call , was a critical meeting that served […]
PCC Chief Commissioner Visits Lagos Office, Pledges Improved Staff Welfare And Conducive Environment
As part of activities marking his assumption of office, the Honourable Chief Commissioner of the Public Complaints Commission, Hon. Bashir Abubakar paid a working visit to the Lagos State Office of the Commission. The Honourable Chief Commissioner was received by the Honourable Commissioner, Public Complaints Commission, Lagos State, Hon. Hafeez Adekunle Odunewu and the management […]