The Honourable Federal Commissioner, Public Complaints Commission, Anambra State branch office, Hon. Lolo Emelda Nwajiofor-Okoli, paid a working visit to the Presidents-General of over 177 communities in Anambra State under the auspices of Anambra State Association of Town Unions (ASATU).

This significant engagement took place during the Association’s General Meeting held on the 4th of November, 2023 at the ASATU Secretariat, Government House, Awka. The PCC team was received on arrival by the national president of the association Chief Barr. Titus Nnabuike Akpudo and members of his executive.

Accompanied by a team of dedicated officers, including the Director of Investigation, Mr. Charles Ekwunife, and other Heads of Departments the Honourable Commissioner engaged the community leaders in an insightful dialogue. She focused primarily on enlightening them about the mandates and capabilities of the Commission and emphasized the role of the Commission as an essential mechanism for addressing administrative disputes and grievances that members of their communities may encounter. The discussion revolved around the crucial need for collaboration and synergy with the Presidents-General in order to spread awareness about the Commission’s duties to their various towns as well as mechanisms the Commission has put in place to facilitate a seamless transmission of complaints emanating from their various communities. The Honourable Federal Commissioner sought their assistance in ensuring this message reaches every nook and cranny of the over 177 communities in the state.This interactive session, which extended over one hour, received an overwhelmingly positive response from the Presidents -General. Speaking on behalf of the association, the National President, Chief Barr. Titus Nnabuike Akpudo expressed their deep appreciation for the visit, stating that many members of their association have faced administrative injustices in their daily lives in their various communities but often struggle to find the appropriate avenue to address their concerns. As such, they warmly embraced the proposed collaboration between the Commission and ASATU to extend the Commission’s message to their individual communities. They also expressed the desire for continued engagement with the Commission to ensure that any issues arising from their communities are effectively resolved.

The highlights of the visit was the presentation of PCC handbooks by the Ombudsman to the National President and other members of the association and group photograph featuring the Honourable Commissioner, her team, and the Presidents General.

This collaborative effort marks a significant step towards ensuring that the Public Complaints Commission’s services reach every corner of Anambra State and providing justice and support to all its residents. Together, the Commission and ASATU are committed to fostering a society where every citizen receives justice when facing any administrative grievance.